cancel
Showing results for 
Search instead for 
Did you mean: 

Auto shutdown

Ahabsucc
Star II

So my rog phone 5s started shutting itself off at random intervals and won't charge or tune on untill it wants to. I'm reading that this is a a common issue. I am unfortunately already out of warranty. I'm only posting to ask if I should even bother trying to get it repaired or should I just cut my loses and get another phone? 

 

Definitely not getting an Asus phone any time soon

4 REPLIES 4

Lord_Messi
Zen Master II

Get another phone

Your repair cost is the same as brand new ROG 5s because you must replace your motherboard and there's no guarantee the same problem won't happen to you again

Jiaszzz_ASUS
Moderator
Moderator

Hello, @Ahabsucc .

We apologize for any inconvenience this may cause.
Please check the top right corner of the screen and kindly share the details requested in the PM inbox.

Thank you!

sibinsilva
Star I

I had the same problem with the last update. I revert back to Android 11 and its staying good for now 

ZenBot
Community Manager
Community Manager
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.