02-08-2022 05:16 PM - last edited on 01-16-2024 01:05 AM by ZenBot
02-11-2022 07:36 AM
02-13-2022 02:17 AM
02-13-2022 08:41 PM
02-18-2022 04:58 AM
LaurelLParasThe same happened to mePlease tell us some basic information before asking for help:
- Model Name: ASUS ROG Phoned 5S Pro
- Firmware Version: 18.1220.2201.186
- Rooted or not: No
- Frequency of Occurrence: Everytime the device have all apps closed, the AeroActiveCooler 5 is attached and when the screen goes to sleep after 15 seconds the device goes black and reboots
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
After updating last night the device keeps on rebooting itself whenever it's idle for 15 seconds and the AeroActiveCooler 5 is attached. No issues before the update and when other accessories like the Lightning Armor Case are attached. Just have an issue with the AeroActiveCooler 5 with the latest update.
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Asus ROG Phone 5S Pro and AeroActiveCooler 5 Firmware 18.1220.2201.186
02-18-2022 08:42 AM