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widevine L3 why??? i did nothing but today I cant see netflix HD suddenly

TaeSeong
Star I
Please tell us some basic information before asking for help:
Model Name: I003DD
Firmware Version: 17.0823.2099.98-0
Rooted or not: not
Frequency of Occurrence: widevine L3 why???
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

128 REPLIES 128

nugrahadwiko
Star I
nugrahadwiko

https://zentalk.asus.com/en/discussion/comment/149372#Comment_149372

tried three times and even the DRM Info app says that I'm still L3


View post
finally L1, guess waiting is mostly what we need to do.
thanks, sorry for the rant

sutty
Star I
Got the new FOTA update
Not sure if it makes a difference. My DRM app seen the change first. I 5ried restarting and netflix didn't. I then cleared cache and ran a playstore apps update. Nothing for netflix but it did show the correct L1 and full hd play back after. Might have just been time but I am back now anyway.

puppy_1982
Star II
I have updated latest FOTA but still showing L3 in DRM in Netflix
FOTA description also showing wrong
Asus unable to handled flagship device on correct updates
Flagship = 🚩🏁
screenshot-20210126-124203594.jpg
screenshot-20210126-125607882.jpg

Christine_ASUS
Community Legend II
Hi puppy$1982
Thank you for your asking. More than 5 worldwide users above reported that the issue is solved in their device. Please re-install Netflix and wait for the system synchronization. Besides, your release note is different from mine, where did you purchased the device? Have you ever unlocked/rooted/flashed custom rom on your device?

avcayetano
Star III
puppy$1982

I have updated latest FOTA but still showing L3 in DRM in Netflix

FOTA description also showing wrong

Asus unable to handled flagship device on correct updates

Flagship = 🚩🏁

screenshot-20210126-124203594.jpg

screenshot-20210126-125607882.jpg


View post
This is the latest FOTA...