Widevine DRM downgraded to L3 automatically.

[siddhu_massachu]

Please tell us some basic information before asking for help:
Model Name: Rog phone 3
Firmware Version: 17.0823.2012.122
Rooted or not: not rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
My widevine DRM got downgraded automatically to L3. Please check this asap.

[jaycaminero]

I have the same issue and saw this in FAQ: 1044946 (ops site does not allow me to put a link. see attachment instead)


I do not understand what step4 wants me to do.😅
Called up Asus Japan technical support, asked me to do factory reset first. 😥😟

[MV]

jaycaminero

I have the same issue and saw this in FAQ: 1044946 (ops site does not allow me to put a link. see attachment instead)

I do not understand what step4 wants me to do.😅

Called up Asus Japan technical support, asked me to do factory reset first. 😥😟

View post

I think what it means is, if device is unlocked it's set to L3 and they don't have a digital contact for that. If the device is still locked you have to contact service center.
RIP English😂😂😂😂

[jaycaminero]

MV

https://zentalk.asus.com/en/discussion/comment/144852#Comment_144852

I think what it means is, if device is unlocked it's set to L3 and they don't have a digital contact for that. If the device is still locked you have to contact service center.

RIP English😂😂😂😂

View post

haha @MV
but what is digital contact? I'm an IT dev but I have never encountered the term.

[MV]

jaycaminero

https://zentalk.asus.com/en/discussion/comment/144861#Comment_144861

haha @MV

but what is digital contact? I'm an IT dev but I have never encountered the term.

View post

May be it refers to online help. Only mods might know the mystery behind the term.