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When the black crush issue will be solved 😭?

Laukik
Star II
Please tell us some basic information before asking for help:
Model Name : ROG Phone 3
Firmware Version:17.0823.2007.47
Rooted or not: Not rooted
Frequency of Occurrence: Everytime , everywhere.
APP Name & APP Version (If your issue relates to the app): Everywhere.
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I am really worried and depressed. Flipkart is also denying replacement and refund. Atleast please contact the Flipkart (India) seller to give refund without any obligations.
21 REPLIES 21

KenWong
Star III
Laukik

https://zentalk.asus.com/en/discussion/comment/112750#Comment_112750

I am facing black crush at every level of refresh rate and brightness.😞 I am really very worried and it's affecting my health. @Titan_ASUS @Gustav_ASUS @ARP_ASUS


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They said they're pushing update this September, since update will push region by region, for all region to get newest update likely early October.

sanjaykr_kundu
Star III
any plans to solve it completely?

sanjaykr_kundu
Star III
Gustav_ASUS

The next FOTA will bring additional improvements to black crush. It's dropping now in September.


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any plans to resolve it completely?

xihe
Rising Star II
Laukik

https://zentalk.asus.com/en/discussion/comment/112750#Comment_112750

I am facing black crush at every level of refresh rate and brightness.😞 I am really very worried and it's affecting my health. @Titan_ASUS @Gustav_ASUS @ARP_ASUS


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If it is affecting your health, I would advise you to return your device for a refund and get other phones.

Laukik
Star II
xihe

https://zentalk.asus.com/en/discussion/comment/112881#Comment_112881

If it is affecting your health, I would advise you to return your device for a refund and get other phones.


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Yeah I want to but Flipkart isn't giving refund and also delaying replacement.