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Air Trigger (Right) Malfunction

SAL1ENT
Star III

Hello I've been facing multiple issues since android 14 Update. Some solved, but remain 1 thing, AIR TRIGGER.

After the very update of latest OS version (screenshot attached) The AIR TRIGGER (especially the right one) is misbehave and malfunction. It seems like it's holed-pressed if I touch it (screenshot attached), and cant do anything about it.

Tried to clear data on air trigger app, resetting the touch setting of it, but nothing works well.

Why Asus? Just why? Why did you do some terrible things to your flagship device and let your consumer down??

Please solve this issue.

I believe that many of your customer bought the phone for gaming purpose, especially buying the "game changer" on gaming phone which is the AirTrigger for L/R in game operation.

2 REPLIES 2

Saurav_7
Rising Star II

Whole Rog community is facing many problems after Android 14 update. It's more than 7-8 months and nothing done till now. 

We are stopping every user from upgrading to Android 14 but moderators @Mattias_ASUS  are saying users to upgrade to Android 14 and then the same user comes with many problems with Android 14 and then moderators won't reply you.

That's the state of the ROG Devs and Mods. 

I personally won't ever buy, recommend or even think about buying any other Asus Product ever again. My friend is buying a laptop and for his research I have said to ignore all the Asus laptop.

I'm positive as customers we can bring such companies to bankruptcy no matter how big that company is. 

Hokurn
Star I

Hi there i don't play fps that much but Just today i wanted to. And Just realize that my left trigger is not working at all its like triggered on all the time. Right works great, Just wanted to take phone on warranty but as i see it could be an update problem.