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When the black crush issue will be solved 😭?

Laukik
Star II
Please tell us some basic information before asking for help:
Model Name : ROG Phone 3
Firmware Version:17.0823.2007.47
Rooted or not: Not rooted
Frequency of Occurrence: Everytime , everywhere.
APP Name & APP Version (If your issue relates to the app): Everywhere.
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I am really worried and depressed. Flipkart is also denying replacement and refund. Atleast please contact the Flipkart (India) seller to give refund without any obligations.
21 REPLIES 21

AmitGarde
Community Legend II
Gustav_ASUS

https://zentalk.asus.com/en/discussion/comment/111808#Comment_111808

I don't have that information on hand, but I can check. 🙂


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Please proceed we appreciate your hardwork for us really excited to know that from your side let us know soon as its really a long wait since july 😊

arxan
Star II
Gustav_ASUS

The next FOTA will bring additional improvements to black crush. It's dropping now in September.


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To all the mods, please try to solve the issues that are faced in asus rog 3 because lots of people spent their 50K blindly because they believed that this phone is worth the price and the best flagship phone available in online market.
please don't break our trust!

AmitGarde
Community Legend II
Gustav_ASUS

https://zentalk.asus.com/en/discussion/comment/111808#Comment_111808

I don't have that information on hand, but I can check. 🙂


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We 5z users are still waiting for your response on upcoming firmware
Thanksalot for your efforts 😊 @Gustav_ASUS

raffy122890
Star II
ARP_ASUS

Hi @Laukik ,

We are currently looking into it for Black crush issue.

It would be helpful if you can provide App screenshot where you are facing this.

Also, make sure your software version is latest which is .58.


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Hi @ARP_ASUS ,
Tried downloading 4k photo and my software version is 0.58. @ 144 hz and 122 hz it is still evident. at 90 hz it is ok.
119319177-322915948975358-6794999955321972605-n.jpg

Laukik
Star II
raffy122890

https://zentalk.asus.com/en/discussion/comment/110241#Comment_110241

Hi @ARP_ASUS ,

Tried downloading 4k photo and my software version is 0.58. @ 144 hz and 122 hz it is still evident. at 90 hz it is ok.

119319177-322915948975358-6794999955321972605-n.jpg


View post
I am facing black crush at every level of refresh rate and brightness.😞 I am really very worried and it's affecting my health. @Titan_ASUS @Gustav_ASUS @ARP_ASUS