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When the black crush issue will be solved 😭?

Laukik
Star II
Please tell us some basic information before asking for help:
Model Name : ROG Phone 3
Firmware Version:17.0823.2007.47
Rooted or not: Not rooted
Frequency of Occurrence: Everytime , everywhere.
APP Name & APP Version (If your issue relates to the app): Everywhere.
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I am really worried and depressed. Flipkart is also denying replacement and refund. Atleast please contact the Flipkart (India) seller to give refund without any obligations.
21 REPLIES 21

Laukik
Star II

ARP_ASUS
Community Legend II
Hi @Laukik ,
We are currently looking into it for Black crush issue.
It would be helpful if you can provide App screenshot where you are facing this.
Also, make sure your software version is latest which is .58.

Laukik
Star II
ARP_ASUS

Hi @Laukik ,

We are currently looking into it for Black crush issue.

It would be helpful if you can provide App screenshot where you are facing this.

Also, make sure your software version is latest which is .58.


View post
Yes I have the latest version which is .58 I mistakenly put .47 but I still face the issue everywhere it's very irritating and I am very very depressed. Flipkart's technician is also denying the approval for replacement 😡. Also is this a hardware issue or a software issue ? Please reply. @ARP_ASUS

sanjaykr_kundu
Star III
ARP_ASUS

Hi @Laukik ,

We are currently looking into it for Black crush issue.

It would be helpful if you can provide App screenshot where you are facing this.

Also, make sure your software version is latest which is .58.


View post
The Issue is still reproducible in .58 update.