Very bad service of 50k phone (i made mistake to choose rog/asus)

[harshpatel24121]

My phone facing hardware issue of balckout from purchase.. i tried reset nothing fixed. I created log.
My nearest service centre is 38km far.. i gone service centre at Saturday and it was closed. 38km+38km trip wasted..
I am job person... I only free for go that far is only weekend and at weekend service centre is closed... (Dont say to leave for one day in job... I spent 50k for primium phone.. now i need to get good service also)
In my home town asus laptop pickup and drop service available... Why it didnt available for phone??? We paid 50k not free...
My hometown area pincode: 388120
@Titan_ASUS @laura @Anders_ASUS @kikoly @Mister @Kris tag proper person who can solve my problem...

[kikoly]

The Indian moderator is @ARP_ASUS , you can ask him for help.

[harshpatel24121]

nightmaster552

Wrong forum, go to the Rog2 forums

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I have rog 3...

[harshpatel24121]

botboy444

https://zentalk.asus.com/en/discussion/comment/144350#Comment_144350

i understand why youd think it'd be open on a saturday, id probably think the same. it may very well be open on saturdays, but being the new year they might be on holidays

from what ive seen on the forums, asus wont pick up a phone but will pickup a laptop??? im not sure why that is, maybe cuz phones are easier to lose or something?

I wish you the best of luck getting it fixed !

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I gone at 26-12-2020...
Thanks..
After that i contact one modarator . I created log as she said and reset phone... I think problem solved .. but yesterday blackout happened again..

[harshpatel24121]

kikoly

The Indian moderator is @ARP_ASUS , you can ask him for help.

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Thank you... I think @ARP_ASUS will solve my problem.

[ARP_ASUS]

Hi Harsh,
Please DM your details. I think service team is already in touch with you.