Asus_I003DD Rog Phone 3 India, Hypercharge port not working, side port works fine fine

[Eagle_GrooKroo]

Hey guys, issue is from Jan 1 2021,
Hypercharge won't work with the prescribed asus brick wall charger, but if I connect any other charger type c cable it works fine. Checked if the issue is with power or charger it isn't since the side port works perfectly fine. Attaching a video of the same. Please help.
Version updated to 17.0823.2012.122 long back!
Did not find a relevant issue thread hence creating new one.

[GREEKLEADER]

Eagle GrooKroo

https://us.v-cdn.net/6031231/uploads/DTAY76K4OC6L/vid-20210102-wa0009.mp4

Hey guys, issue is from Jan 1 2021,

Hypercharge won't work with the prescribed asus brick wall charger, but if I connect any other charger type c cable it works fine. Checked if the issue is with power or charger it isn't since the side port works perfectly fine. Attaching a video of the same. Please help.

Version updated to 17.0823.2012.122 long back!

Did not find a relevant issue thread hence creating new one.

Asus_I003DD Rog Phone 3 India, Hypercharge port not working, side port works fine fine

Could it be that the cable has the problem? If not then the brick is not working and you should get a new one,try the cooler maybe it works on that port

[Eagle_GrooKroo]

both of the brick and cable work fine for the side port, connected to the cooler works fine as well. The charger of my friend's ASUS ROG 3 works fine for him but is unable to charge( issue) when I use his cable and brick to my device's main charging port!! my cable works fine in his ROG 3! I just hope it is not a hardware issue ... anyway awaiting any MODS response.

[devicentextian]

Eagle GrooKroo

both of the brick and cable work fine for the side port, connected to the cooler works fine as well. The charger of my friend's ASUS ROG 3 works fine for him but is unable to charge( issue) when I use his cable and brick to my device's main charging port!! my cable works fine in his ROG 3! I just hope it is not a hardware issue ... anyway awaiting any MODS response.

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If one port is working then it's most likely the main port is damage or have a dirt in it.

[Eagle_GrooKroo]

Update: IST 2230.
Samsung, OnePlus and third part Charger working perfectly fine in the port, clean port. No dust clogging!

In the box (given), Asus wall charger only not working!!