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The recent update cannot detect usb c dongle.

JukiHalo
Star I
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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2 REPLIES 2

ronald1985
Community Legend I
JukiHalo

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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The recent update cannot detect usb c dongle.
Have you tried a simple restart?
Have you tried both ports?
Also, try going into safe mode to see if it detects.

Gustav_ASUS
Community Legend III
@JukiHalo Additional details are always welcome. (And needed in this case.)
I assume we're talking about a USB-C to 3.5 mm adapter, which used to work fine before the latest update?