Still suffering from black crush rog phone 3

[bashwarajb]

Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I don't want to use asus rog 3 waited for almost 6months but black crush issue not solved, please exchange my device or upgrade my device with rog 5

[jerquait]

bashwarajb

Please tell us some basic information before asking for help:

1. Model Name:
2. Firmware Version:
3. Rooted or not:
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

=====

===================================

I don't want to use asus rog 3 waited for almost 6months but black crush issue not solved, please exchange my device or upgrade my device with rog 5

Still suffering from black crush rog phone 3

Change the phone....only solution

[Danishblunt]

bashwarajb

Please tell us some basic information before asking for help:

1. Model Name:
2. Firmware Version:
3. Rooted or not:
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

=====

===================================

I don't want to use asus rog 3 waited for almost 6months but black crush issue not solved, please exchange my device or upgrade my device with rog 5

Still suffering from black crush rog phone 3

Screenshots don't show the color banding, you need to make pictures from another phone otherwise nobody can see it.

[ARP_ASUS]

Hi bashwarajb,
Make sure you are on latest software version which is .143 if not, you can check by
Go to setting => System => About => Software information.
If you phone is on the latest software version and still if you are facing black crush, 
Kindly visit the nearest service center:
https://www.asus.com/in/support/service-center/india

[ajinkya017]

ARP_ASUS

Hi bashwarajb,

Make sure you are on latest software version which is .143 if not, you can check by

Go to setting => System => About => Software information.

If you phone is on the latest software version and still if you are facing black crush, 

Kindly visit the nearest service center:

https://www.asus.com/in/support/service-center/india

View post

I think this is a misleading reply. Based on this reply on other threads also i did visit the service center and they agreed to replace the display. I faced the issue where the top left corner of the screen had more black crush than other areas. Black crush or banding or whatever it is called technically still exists after screen replacement, though now more uniform than before. Understand that i am not complaining here. But kindly acknowledge what kind of issue it is (hardware/software) and if ASUS intends to fix it at all.