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Serious issue of video stuttering and frame lag on amazon prime

talwindersinghc
Rising Star II
Rog3 not rooted latest 122 version
Rog 3 is suffering alot in vidoe playback. YouTube is fine but watching any movie and series on Netflix and Amazon prime is stuttering alot and frames lagging makes it unable to watch. Tried different frame rates 60,90,120,144 and auto. Tried uninstalling apps and reinstalling. Nothing works. Same movies and series is Playing fine on my 3 years on pixel 3 xl in hd 1080p but rog 3 is trash. I though rog 3 will get better but its getting worst. Please look in it. Im attaching a video of issue



9 REPLIES 9

talwindersinghc
Rising Star II
v.manu3540

I have black crush issue on watching prime. I have stopped or lost interest in watching on prime due to black crush


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yeah black crush is pretty bad on prime. but in my case video is not even playing . its stutter alot. almost unwatchable

ARP_ASUS
Community Legend II
Hi talwindersinghchahal,
I have tried the same video on same firmware and also the same time.
There isn't any issue on my phone for playback. Kindly factory reset your phone once as you have already tried other troubleshooting.

talwindersinghc
Rising Star II
i have done factory reset last month due to over heating issue and i filled my phpne 188 gb with data . now again i have to reset my phone . why asus's every solution is resetting the phone ?

talwindersinghc
Rising Star II
also i tried it on my pixel 3 xl and my iphone 11 pro max from same prime video account , both have no issues in playback . rog 3 is lacking optimization in alot of areas.

talwindersinghc
Rising Star II
ARP_ASUS

Hi talwindersinghchahal,

I have tried the same video on same firmware and also the same time.

There isn't any issue on my phone for playback. Kindly factory reset your phone once as you have already tried other troubleshooting.


View post
ARP_ASUS

Hi talwindersinghchahal,

I have tried the same video on same firmware and also the same time.

There isn't any issue on my phone for playback. Kindly factory reset your phone once as you have already tried other troubleshooting.


View post
i have done factory reset last month due to over heating issue and i filled my phpne 188 gb with data . now again i have to reset my phone . why asus's every solution is resetting the phone ?