ScreenShot Black on apps but in games have picture

[joshua_aquino18]

Please tell us some basic information before asking for help:
Model Name:ROG3
Firmware Version: on picture
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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In game i can screen shot but in apps or bigo my cellphone cant screenshot just black sample on the picture pls help me dev thank you












Pls help me dev

[joshua_aquino18]

Gustav_ASUS

@joshua.aquino18d That's strange. I'll send you instructions on how to log your device via PM.

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Sir i need ur attention pls 😞 just now guide me sir pls Asap

[joshua_aquino18]

Gustav_ASUS

@joshua.aquino18d That's strange. I'll send you instructions on how to log your device via PM.

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Before i do it again i want to talk with you to have a guide sir pls answer me

[Gustav_ASUS]

@joshua.aquino18d I'll send you another PM. 🙂

[Gustav_ASUS]

@joshua.aquino18d Please do not share personal information in the future like that. You can respond directly in the PM with my instructions.

[Gustav_ASUS]

@joshua.aquino18d Do you have developer mode turned on? If so, try disabling developer mode and try again.
Also, try doing this:
Reboot your phone, put it in flight mode and then take a screenshot before doing anything else. Does it work?