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ScreenShot Black on apps but in games have picture

joshua_aquino18
Star III
Please tell us some basic information before asking for help:
Model Name:ROG3
Firmware Version: on picture
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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In game i can screen shot but in apps or bigo my cellphone cant screenshot just black sample on the picture pls help me dev thank you
screenshot-20201008-203554213.jpg


screenshot-20201008-203549007.jpg


screenshot-20201008-203356110.jpg


screenshot-20201008-164544388.jpg


Pls help me dev
9 REPLIES 9

Gustav_ASUS
Community Legend III
@joshua.aquino18d That's strange. I'll send you instructions on how to log your device via PM.

joshua_aquino18
Star III
Gustav_ASUS

@joshua.aquino18d That's strange. I'll send you instructions on how to log your device via PM.


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received-3615779711823220.jpeg
received-333060721129365.jpeg
Help pls
I did click thr modem /wifi fw log tool

joshua_aquino18
Star III
Gustav_ASUS

@joshua.aquino18d That's strange. I'll send you instructions on how to log your device via PM.


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Gustav_ASUS

@joshua.aquino18d That's strange. I'll send you instructions on how to log your device via PM.


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I need your attention sir theres no diag 27 only 28

joshua_aquino18
Star III
Gustav_ASUS

@joshua.aquino18d That's strange. I'll send you instructions on how to log your device via PM.


View post
I need attention sir to finish your instruction pls