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SCREEN TURN BLACK BUT THE POWER STILL ON.

eeqbalsidek
Star I
whatsapp-image-2021-07-17-at-12-35-52-pm.jpeg
whatsapp-image-2021-07-17-at-12-35-53-pm.jpeg
Please tell us some basic information before asking for help:
Model Name: ROG 3 STRIX
Firmware Version: LATEST
Rooted or not: NOT
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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13 REPLIES 13

ronald1985
Community Legend I
eeqbalsidek

whatsapp-image-2021-07-17-at-12-35-52-pm.jpeg

whatsapp-image-2021-07-17-at-12-35-53-pm.jpeg

Please tell us some basic information before asking for help:

  1. Model Name: ROG 3 STRIX
  2. Firmware Version: LATEST
  3. Rooted or not: NOT
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================


SCREEN TURN BLACK BUT THE POWER STILL ON.
Hold power and volume down button to force restart.
I would keep your phone plugged in charge while doing this.

GREEKLEADER
Zen Master I
eeqbalsidek

whatsapp-image-2021-07-17-at-12-35-52-pm.jpeg

whatsapp-image-2021-07-17-at-12-35-53-pm.jpeg

Please tell us some basic information before asking for help:

  1. Model Name: ROG 3 STRIX
  2. Firmware Version: LATEST
  3. Rooted or not: NOT
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================


SCREEN TURN BLACK BUT THE POWER STILL ON.
Dead logic board,visit your nearest service center

devicentextian
Rising Star II
Do you hear sound through it? Does it still vibrate?

n5hlm
Star I
press power on + volume up button together