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Screen Freeze

Yolotony
Star II
Please tell us some basic information before asking for help:
Model Name: ROG Phone 3
Firmware Version:
Rooted or not: NOT
Frequency of Occurrence: Frequently
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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My ROG Phone 3 Got struck on boot screen. i tried to restart my phone this morning.. it got freeze on restarting screen . i cant able to do anything on my phone..for your reference i upload a image.
img-20200903-072547.jpg

2 REPLIES 2

ARP_ASUS
Community Legend II
Hi,
Possible to force restart?
Press and hold power button for few seconds.
Also any option to go to recovery?
Force restart with a finger holding power up button.

Yolotony
Star II
ARP_ASUS

Hi,

Possible to force restart?

Press and hold power button for few seconds.

Also any option to go to recovery?

Force restart with a finger holding power up button.


View post
i tried those things..later i called asus toll-free number..they said me to visit any nearby service centre.. in pondicherry there is no service centre.. am fedup with ASUS ROG mobile...Thanks ASUS ...hereafter i wont suggest any asus products to any of my friends