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Rog phone 3 wifi not working and sim card not detecting

saangare83
Star II
Please tell us some basic information before asking for help:
Model Name: Rog phone 3
Firmware Version:
Rooted or not: no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
This problem occurred on 28th may 2022, phone got auto restart and then suddenly wifi stopped working also sim card was not detecting. I tried restarting my phone and even tried to run wifi in safe mode, nothing worked. Finally I hard reset my phone still nothing, now it wasn't even letting me setup the device, it show you need to login with Gmail account which was logged in before hard resetting the device.Next day on 29th i decided to submit my Device in service center near me. They took whole day just to check what was the problem, next day morning they called me and told me it was problem of motherboard and price of the motherboard is around 50k something
I bought the device on first day first sale for 53k
Today Rog phone 3 retail cost is around 33k
And they're charging me 50k for motherboard
I tried to tell them this is the problem of update but they didn't listen a thing.
Please help me solve this problem!
What should I do?
screenshot-20220602-210719.jpg


3 REPLIES 3

ARP_ASUS
Community Legend II
Hi saangare83,
Request you to not post and details which may have some sensitive information.
You can always post your concerns and any Official will be happy to help you.

saangare83
Star II
It should be public
It needs to be seen by everyone
They are charging me 50k for no reason
Today rog phone 3 retail cost is 33k
Makes no sense

ASUS_Bot
Rising Star II
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