cancel
Showing results for 
Search instead for 
Did you mean: 

ROG PHONE 3 SIM NOT ALLOWED

purple_frog06
Star II
screenshot-20210508-132513179.jpg
Please tell us some basic information before asking for help: After the update ,my phone cards are not working( 1 and 2 sim card )
Model Name: ROG PHONE 3
Firmware Version:WW-17.0823.2102.143
Rooted or not:i dont know
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

7 REPLIES 7

ronald1985
Community Legend I
purple.frog06

screenshot-20210508-132513179.jpg

Please tell us some basic information before asking for help: After the update ,my phone cards are not working( 1 and 2 sim card )

  1. Model Name: ROG PHONE 3
  2. Firmware Version:WW-17.0823.2102.143
  3. Rooted or not:i dont know
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================


ROG PHONE 3 SIM NOT ALLOWED
Does it work if you change to SIM tray1? So put the SIM card that's currently in SIM tray 2 and put it in SIM tray 1.
You can perform hardware test by going to the Calculator. Type in .12345+=
Do Single Test and do all the SIM Card Test and Sim Card2 Test.

pradeep03_pk
Star II
purple.frog06

screenshot-20210508-132513179.jpg

Please tell us some basic information before asking for help: After the update ,my phone cards are not working( 1 and 2 sim card )

  1. Model Name: ROG PHONE 3
  2. Firmware Version:WW-17.0823.2102.143
  3. Rooted or not:i dont know
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================


ROG PHONE 3 SIM NOT ALLOWED
ya for me today suddenly network went down, both the sim card tray is not working, when i did hardware single test, both the sim passed the test, but my sim card is not working on this device, i have tried on another device it's working fine, i have done everything, changed sim, restart the device nothing worked, devs @Gustav_ASUS kindly help to solve this problem!

ronald1985
Community Legend I
pradeep03.pk

https://zentalk.asus.com/en/discussion/48017/rog-phone-3-sim-not-allowed

ya for me today suddenly network went down, both the sim card tray is not working, when i did hardware single test, both the sim passed the test, but my sim card is not working on this device, i have tried on another device it's working fine, i have done everything, changed sim, restart the device nothing worked, devs @Gustav_ASUS kindly help to solve this problem!


View post
As mentioned in my previous post:
You can perform hardware test by going to the Calculator. Type in .12345+=
Do Single Test and do all the SIM Card Test and Sim Card2 Test.

purple_frog06
Star II
I found the solution to my problem, my imei numbers were blocked after a certain period of time, because I did not process the imei information of the phones coming from abroad to the necessary units in the country I was in, solution imei repair!!