Rog phone 3, rog cetra rgb type c does not appear on armoury crate

[kingnollylim]

Please tell us some basic information before asking for help:
Model Name: rog cetra rgb type c to rog phone 3 ultimate
Firmware Version: latest
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[Irene2_ASUS]

Hi @kingnollylim
Could you confirm if you are running the latest firmware 18.0410.2201.196?
Could you try clearing cache on armoury crate and system wide?

[kingnollylim]

Yes exactly, I run that firmware.
I tried clear cache on armoury crate ang restart the phone. Still doesn't work.
Where could I find system wide?

[kingnollylim]

@Irene2_ASUS
Waiting for your response. Thanks

[Irene2_ASUS]

@kingnollylim
To clear cache files system-wide and then reboot your phone:
Settings -> Advanced -> Mobile manager -> Cleanup