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ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

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993 REPLIES 993

manasm_majhi
Star III
salmannaser

https://zentalk.asus.com/en/discussion/comment/108580#Comment_108580

Can you post one picture while turned off from different angles.. please..


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databliz09
Star I
This is my First Purchase of a GAMING PHONE ive been Saving my money since last year to replace ng S8, Then in March 2020 ive Decided that when i have enough money im gonna buy RED MAGIC 5G. Then This ROG comes out i Pre-Order it Then Having enjoy to play it( GAMES) no PROBLEM WITH THAT but when im gonna Watch YT and NETFLIX before i go to bed .
Im frustrated that my S8 is giving more justice to be used rather than this " SPEC KING " phone Tell me i made a right choice to have this ROG 3 rather that REDMAGIC 5G😥👉👈

manasm_majhi
Star III
manasm.majhi

https://zentalk.asus.com/en/discussion/comment/108601#Comment_108601

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I never noticed this black crush issue , but after OnePlus pro and recent released all phones I got to know about black crush , but I wanna tell you all that even this black crush issue is visible on one plus 3 , now compariny my new asus rog 3 vs one plus 3 by playing dark knight in Netflix both devices having same black crush type issue, I think we are really coming across such issue in various forums and because of that our eyes and minds are trying to seek for it and this is called placebo effect and I think on comparing one plus 3 and asus , asus does better job in Netflix videos both have AMOLED display

Cpz
Star III
ktmnishanth

Just got rid of my op8 pro due to display issues.. try watching the battle of winterfell on a op8 pro and a samsung s20 you will see the difference..


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Buddy ,m using OnePlus 8 pro no single issue so far no crush Nothin u can shoot me some videos or episode ill share pictures of it

ktmnishanth
Star II
Cpz

https://zentalk.asus.com/en/discussion/comment/108660#Comment_108660

Buddy ,m using OnePlus 8 pro no single issue so far no crush Nothin u can shoot me some videos or episode ill share pictures of it


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Good to hear that but my device tends to darken the scene too much..try game of thrones battle of winterfell..I couldn't see the scales of the dragon on my 8pro which was visible on my s20 plus