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ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

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993 REPLIES 993

Saifuddin
Zen Master III
Latest update calibration a way better than before and is surely accepted
Black crush is fixed upto 60-70% but not upto 100% and there is some give and take with black and greys levels but i can say that at least now , the screen is usable for media consumption
Well done asus!

John_p
Rising Star I
Well done Asus . Most of the problem has gone from my phone. In medium brightness very little still exits but its a manageable level so it's good for media consumption. Probably another update can solve it completely but it's great now . Don't see much issue with the screen now

Saifuddin
Zen Master III
Almost every bugs i personally accounted for are also fixed 😁

Saifuddin
Zen Master III
reuben4k

Can anyone provide a download link please?


View post
Got to settings, system , and system update

reuben4k
Star III
Saifuddin

https://zentalk.asus.com/en/discussion/comment/115362#Comment_115362

Got to settings, system , and system update


View post
Where are you located in the world? Maybe I have to use my vpn to recieve update.