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ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

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993 REPLIES 993

Sunaina
Rising Star I
It's reduced for me,it's good now
On my previous OnePlus 8pro all OnePlus did was increase the minimum brightness,I got a refund for that phone after getting a replacement, display had artifacts,punch hole area a black bar and OnePlus didn't do anything
Atleast Asus did something

skailash2001
Rising Star I
Black crush in videos has decreased for me also to acceptable levels. But at the cost of good contrast and frankly the AMOLED. True blacks are non-existent above 50% brightness on high refresh rate and decreases with brightness. But even on 60hz full brightness the contrast is high. You can see it by playing any YouTube video on full brightness and compare the side black bars with low brightness

Sunaina
Rising Star I
skailash2001

Black crush in videos has decreased for me also to acceptable levels. But at the cost of good contrast and frankly the AMOLED. True blacks are non-existent above 50% brightness on high refresh rate and decreases with brightness. But even on 60hz full brightness the contrast is high. You can see it by playing any YouTube video on full brightness and compare the side black bars with low brightness


View post
Yes at high brightness blacks are kinda like greys (above 75% brightness)
But you get something and you lose something
I'm fine with latest calibration 😁

Sunaina
Rising Star I
Congo to Asus for this!
At 60hz black crush is non existent now and at 144hz it's fine too
Low brightness has very good improvement in black crush and 144hz at low brightness!

reuben4k
Star III
Can anyone provide a download link please?