ROG 3 suffers from heavy black crush issue

[Cpz]

Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

[santhosh_h_v]

pradhyumna

https://zentalk.asus.com/en/discussion/comment/107217#Comment_107217

Exactly bro, I've tried for refund request 4 times, all are rejected and now my return period got over.

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Same here 😔. The flipkart guys are just passing the bucks without realy solving the problem

[anjubunny123]

Chadi

https://zentalk.asus.com/en/discussion/comment/107293#Comment_107293

Were they able to resolve the issues with the ROG 2's display?

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nope they have just ignored us when we raised the issue .fanboy team(u know who) slashed us that its just normal for all So called "High hz "phones

[arslanijazahmed]

Same issue... Bought the phone today, was super excited. Please tell me there is a software fix to it.

[THEHOLYG0D]

Got the initial one had the same issue, asked for replacement, it arrived; same issue.
Can someone from Asus or the Mods please let us know at least a date for the fix, otherwise I might end up with the faulty Software/hardware if the return period over.
Is it too much to ask for for something this premium?

[Cpz]

THEHOLYG0D

Got the initial one had the same issue, asked for replacement, it arrived; same issue.

Can someone from Asus or the Mods please let us know at least a date for the fix, otherwise I might end up with the faulty Software/hardware if the return period over.

Is it too much to ask for for something this premium?

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Pro tip to get refund in flipkart,
* Apply replacement ,and call flipkart customer care and cancel the replacement unit simply u will get refund .
*If technician bots denied ur replacement offer(i mean cancelled )call right away and compliant to flipkart and ask them for replacement coz they don't give refund easily and fight for it ,in few hours they will give replacement ,now follow step 1😅
This how i got refund ! Now I'm happy OnePlus 8 pro user big bye to asus , only thing I'm missing in op is xtra 2hrs sot nad ultra smooth pupg games play !