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ROG 3 charger and Aerocooler isn't working.

Hello. My ROG 3 won't charge unless I plug it while the ROG 3 is off. When I turn it on, the charging continues unless I unplug the charger and plug again. Basically, it isn't charging if the phone is on. My aerocooler isn't also working whether the phone is on or off. I tried ROG 1 charger, still not working. I used hairblower just in case there's a dust inside charging pin, but still it won't charge. It won't also connect to my ROG laptop even I use USB cable. Please help.
2 REPLIES 2

Mattias_ASUS
Moderator
Moderator
Hello!
Would you please give us more information regarding your Phone?
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to the information above, please also provide as many details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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ASUS_Bot
Rising Star II
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