Please help my rog 3 blackout while browsing

[aeron_crestfall]

Please tell us some basic information before asking for help:
Model Name: rog 3 12gb ram
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Suddenly blackout while I am browsing. Charging works and physical buttons. It vibrates every time I press any physical buttons

[keren_ASUS]

Hello @aeron.crestfallen 
Is the screen turning on at all and did this happen after you did any updates?

[aeron_crestfall]

Not at all. What happened any ideas? Still the same. No response from the screen yet. Only vibrations when pressing the buttons but charges and when force restart it. The LED rog logo still functions

[aeron_crestfall]

keren_ASUS

Hello @aeron.crestfallen 

Is the screen turning on at all and did this happen after you did any updates?

View post

Not at all. What happened any ideas? Still the same. No response from the screen yet. Only vibrations when pressing the buttons but charges and when force restart it. The LED rog logo still functions

[keren_ASUS]

Hi aeron.crestfallen
Unfortunately, it seems like you will need to take your phone to your local service center. We apologize for any inconvenience.

Find service locations - Philippines | Official Support | ASUS Philippines