This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

My rog phone 3 is not charging with original charger

ZT-ec7273cf
Star I
Please tell us some basic information before asking for help:
Model Name:Rog phone 3
Firmware Version:17.0823.2008.78
Rooted or not:not
Frequency of Occurrence: everytime
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

5 REPLIES 5

NexTRTL
Star II
Hi , i can confirm that this is happening.
I just bought this phone yesterday.
Tested the phone to charge both on Bottom port and Side Port. Both Works.
I ran the latest firmware update to the phone.
Now bottom port no longer charges after the latest firmware update.
Please tell if this will be fixed very soon.

Dear admin , can i confirm that this case is legit?
Bought phone on the 22nd , and this is 23rd.

As per previous comment :

Use the same charger with a different phone - Yes , charger works
Use different charger with your phone - Only side usb-c works
Factory reset your phone - really? i have to factory reset? , anyway , i did this. didnt work as well.
There is a side port for charging check if it works there - Yes side port works.

Also same as original post -
Model Name:Rog phone 3
Firmware Version:17.0823.2008.78
Rooted or not:not
Frequency of Occurrence: everytime