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My music keep disappear in my ROG 3 phone

Edmund_CPN
Star II
Please tell us some basic information before asking for help:
Model Name: ROG 3
Firmware Version: 18.0410.2106.138
Rooted or not: Not rooted
Frequency of Occurrence: very frequent
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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16 REPLIES 16

Saifuddin
Zen Master III
Edmund CPN

https://zentalk.asus.com/en/discussion/comment/185950#Comment_185950

Yes, I already make sure the Storage Manager is off when I got the phone. FYI, all music in my phone is transfer from my PC.


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I also transfer from my pc but i never had any issues ,
Maybe try factory reset once

Gustav_ASUS
Community Legend III
@Edmund CPN Where are you placing your music and what type of file formats are they in?

Edmund_CPN
Star II
Gustav_ASUS

@Edmund CPN Where are you placing your music and what type of file formats are they in?


View post
screenshot-20210914-163327685-1.jpg
All file format of my music is in .mp3

Edmund_CPN
Star II
@Gustav_ASUS when I transfer the music to my phone, it will stay at my phone for like few weeks, then it will disappear.

Edmund_CPN
Star II
Saifuddin

https://zentalk.asus.com/en/discussion/comment/185921#Comment_185921

Currently i have stopped using call recording so idk exact location but afaik call recordings are located in music folder and if some app cant detect call recording than its usually normal and its supposed to be like that coz no one wants their song list full of call recording

And if your music files are getting deleted i think i knows whats going on there

screenshot-20210914-094341132.jpg

Check and Keep this storage manager option turned off if its on

And i use musicolet music player and there is nothing wrong with that app , infact its an add free app with full of custom options and a music app i suggest if you download songs and listen


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FYI, all music in my phone is transfer from my PC.