My music keep disappear in my ROG 3 phone

[Edmund_CPN]

Please tell us some basic information before asking for help:
Model Name: ROG 3
Firmware Version: 18.0410.2106.138
Rooted or not: Not rooted
Frequency of Occurrence: very frequent
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[Saifuddin]

Edmund CPN

https://zentalk.asus.com/en/discussion/comment/185950#Comment_185950

FYI, all music in my phone is transfer from my PC.

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Yes you told me that already and idk whats going on , its like something is wrong with your software so there is a possibility of getting it fixed with factory reset but i suggest you to give logs to mod before factory resetting so they can acknowledge whats going on

[Gustav_ASUS]

@Edmund CPN Check your Zentalk inbox for a PM with some follow-up questions about your device.
If you can backup your personal data, please perform a full factory reset of your device.