04-30-2021 01:02 AM
04-30-2021 11:51 AM
05-07-2021 02:24 AM
DarmaThis is HW issue so please contact ASUS ServicePlease tell us some basic information before asking for help:
- Model Name: Asus ROG 3
- Firmware Version:
- Rooted or not: not Rooted
- Frequency of Occurrence: Everytime
- APP Name & APP Version (If your issue relates to the app): Power Master Version 8.0.0.40,210114
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My ASUS Rog Phone 3 facing the issue.
- I use my original charging adapter and When I plug it into the Bottom Port, nothing happened. My Battery Icon not show any changes. But when I try to shutdown my phone and plug it into the Bottom port again, the Charge Animation and Light Indicator On, Then when I turn it on, my phone is charging, but it's charging so slow and cannot be change into the hyper charge mode.
- Please help me, my charging adapter work well into another phone but not with my phone.
- Another charging adaptor (except my original Adapter) works fine on my phone.
- My original Asus Charging Adapter works fine on My Side Charging Port (Second Port) but only Hyper Charger Mode and cannot be change to Slow Charging Mode.
I Need Your Help, Thanks. @Gustav_ASUS
My Asus ROG Phone 3 Original Charger Not Charging