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Microphone volume low for ROG PHONE 3

Star I
Please tell us some basic information before asking for help:
Model Name: asus rog 3
Firmware Version: android 10
Rooted or not: not
Frequency of Occurrence: all the time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
During every phone call, for the opposite person, my voice is very low. It's been jus a month, a purchased this phone. It really bad that this issue happens in new phone..
Hope asus team give any solution.. thank you.


Community Legend II
I have received this feedback from few users and the same has been forwarded.

Star II
I have the same problem. It works fine in games and recordings so it's definitely not the hardware. It only happens during normal calls. Also if I have a headphone on and use its microphone, there are no issues.

Star I
I'm also facing the same issue and it's not the hardware issue . But the sad thing is we have Four microphones in our device still our audio quality is bad while calling

Star III
And no response 🤣🤣
Thank God I stopped buying ASUS products