Please tell us some basic information before asking for help:
Model Name: ROG Phone 3
Firmware Version: WW_17.0823.2009.99
Rooted or not: Not rooted
Frequency of Occurrence: Currently active
APP Name & APP Version (If your issue relates to the app): Kunai 3 Gamepad
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hi I am requesting for a firmware update for the Kunai 3 Gamepad to enable 8-way direction on the Dpad. I don't know which outlet or channel where I can raise this issue therefore I am kindly raising it here. I bought the gamepad to fully utilise it but end up having my experience stunted due to the controller not registering diagonal directions which I find highly unacceptable for a gaming. What is further frustrating is that I can't even use any third party gamepad due to the placement of the USB-C port. I am sure this can be sorted out through a firmware update for the controller. Please respond as I hold the moderators here in the highest regard as professionals. I do seek feedback from other users to further emphasize this request to fully maximise our gamepad's functions.