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media storage draining battery

reigoquibral
Star I

‎08-01-2021 02:19 PM

Please tell us some basic information before asking for help:
Model Name: rog phone 3
Firmware Version: ww_18.0410.2106.138
Rooted or not: no
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): media storage
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
hello. after updating to android 11, i noticed my rog phone 3 is draining its battery fast and media storage is listed as the top consumer.
media storage is also being detected as battery-draining app and i always choose to close it when prompted.

anybody who is experiencing this or have a solution for it?
0 Kudos
7 REPLIES 7

Saifuddin
Zen Master III

‎08-01-2021 09:15 PM

reigoquibral

Please tell us some basic information before asking for help:

  1. Model Name: rog phone 3
  2. Firmware Version: ww_18.0410.2106.138
  3. Rooted or not: no
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app): media storage

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

hello. after updating to android 11, i noticed my rog phone 3 is draining its battery fast and media storage is listed as the top consumer.

media storage is also being detected as battery-draining app and i always choose to close it when prompted.

anybody who is experiencing this or have a solution for it?


media storage draining battery
Have you triead clearing data and force stopping it , ever after than if media storage is still draining battery than try factory resetting
0 Kudos

reigoquibral
Star I

‎08-02-2021 03:31 AM

i tried to clear data but it is grayed out so i cant really do that option. i will still observe it some more before doing factory reset
0 Kudos

waxy78611
Zen Master I

‎08-02-2021 03:47 AM

reigoquibral

i tried to clear data but it is grayed out so i cant really do that option. i will still observe it some more before doing factory reset


View post
Check for any pending downloads in your web browser or other apps, potentially that's what is causing the issue
0 Kudos

waxy78611
Zen Master I

‎08-02-2021 11:34 PM

Now facing same issue on my Rog 5 😂
0 Kudos
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