12-29-2021 05:09 PM
01-16-2022 06:05 AM
Helo ;PuweYThank you for the reply. How can i validate my age? I simply logged it into my google account, but i can only update my date of birth. I cannot see an option where i can upload an ID or validate my age somehow.https://zentalk.asus.com/en/discussion/comment/201428#Comment_201428
The solution was very simple. And I also hate how I have to found it out by myself.
It's an issue where you have installed the app in the past where the app wasn't under a specific adult age in your country ( for me in Germany +18 Years ) and if you reset your phone you will still have the app in your Google Store App but it won't install, because you didn't validate your age in Google ( for example with your personal ID Card ).
I did validate my age on a Browser and after doing that you can install the App again.
Stupid behaviour because you already had that app, but no I have no issues anymore to install every +18 App
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01-16-2022 10:44 AM
OrteziuI found the link where you have to upload Pictures from your Personal ID card to google in the past, unfortunatly because I already did it, I can't find the links anymore...but I still know I found them on a Computer Browser on a regular Google Search, I really can't remeber anymore what I searched in Google to find it, sorry 😞https://zentalk.asus.com/en/discussion/comment/201431#Comment_201431
Thank you for the reply. How can i validate my age? I simply logged it into my google account, but i can only update my date of birth. I cannot see an option where i can upload an ID or validate my age somehow.
Update: i have tried to install an 18+ app and it worked, but i still cant install the game, so it is not related to age restriction.
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