Heavy black crush issue even though I updated my device

[rubel123kiran]

Please tell us some basic information before asking for help:
Model Name: asus rog 3
Firmware Version: new version
Rooted or not: no
Frequency of Occurrence: everytimr
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I'm facing a very heavy black crush display on my device can u please solve that issue cause when ever I see some horror or other dark movies this makes very awkward and loose intrest in seeing that clips, picture or any other videos.

Even though I updated my mobile I'm facing this problem please look into this problem thank you

[Danishblunt]

Farly

I want to give some insight to the support team at Asus (if they haven't figured out this yet, though I doubt it), is that this black crush issue is probably because of HDR10+ display this phone has. I compared the video playback quality on my Samsung A5 2017 (has AMOLED screen) and my ROG Phone 3 by playing the newest Batman trailer. The black on my A5 is fully black (meaning the OLED went off) while on ROG it was grey, and probably because the display's showing whole lot of color, that it detects the grey color instead of black. I was wondering if the HDR can be turned off while playing video, I prefer if there is an option to turn it on/off. It was really disappointing that a flagship phone like ROG 3 has inferior video playback quality compared to my old A5 2017.

While at it, the screen refresh rate should be capped at 60 fps, because why would you watch videos on 144hz anyway. The video we're viewing is capped at 24, 30, or 60 fps, so there's no need for high refresh rate on video playback.

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I already explained on a video why black crush is happening.

find more here:
https://zentalk.asus.com/en/discussion/37061/black-crush-explained-rog3-op-8#latest