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google assistant

gawkimjustin
Star I
Please tell us some basic information before asking for help:
Model Name: rog phone 3
Firmware Version: 17.0822.2005.11
Rooted or not: not
Frequency of Occurrence: everytime spotify is playing
APP Name & APP Version (If your issue relates to the app): google assistant
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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my google assistant does not work/respond to hey google when music is playing even if i tone down the volume or set it to 0.

it works fine in my other non asus phone even when music is playing. is this a known issue with rog phone 3?
did all the troubleshooting as follows:
clear cache
delete and install
reset phone
force close
allowed all permisions

please advise. thanks!



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