Glitches and Bugs in ASUS ROG Phone 3

[rinzler_abhishe]

Please tell us some basic information before asking for help:
Model Name: ASUS ROG Phone 3
Firmware Version: Not listed in Settings -> About -> model and hardware
Rooted or not: Not Rooted
Frequency of Occurrence: Multiple times
APP Name & APP Version (If your issue relates to the app): armoury crate, game genie, whatsapp, YouTube
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have previously addressed this to a moderator of Zentalks, (Gustav_ASUS). It has been more than 2 weeks now, but still the issue hasn't been resolved. I would like to complain this and take this matter with someone having authority.
The issues I am talking about are addressed below.
Live streaming feature is not working, and whenever I clicked on it, it shows the error "Network Conenction Failed. Stop Recording.". For this, I restarted my phone, checked if my net is working properly, reset the phone. It's still not working properly.
Black crush issue. You can see this issue for yourselves when something dark comes onto your screen. Like when you are watching something on Netflix or YouTube, you can see the distortion properly.
I am a competitive player for CODM (Call of Duty Mobile), and sometimes when I play the game, the game crashes. It always happens when I increase the screen resolution from 60Hz to 144Hz. Sometimes, the game lags a lot and I have to restart the device for it.
I still haven't got a reply from GUSTAV_ASUS for the previous discussion, wherein I highlighted all the issues. If this is the way you guys offer your products and assistance, then don't sell gaming phones and claim to be one of the best in the gaming industry.
I thought for 50K this phone will be worth it, but I am having second thoughts on it now. I want to talk with an executive and have a complain filed for this.ASUS has been selling a substandard and second-rate device, and claim to be one of the best gaming phones in the gaming industry.

I am really sad to say that I have not enjoyed this experience with this product and I demand to talk to an executive and resolve these issues.

[Swadesh]

I am facing the same issue. Phone stopped charging with official charger, and would only slowly charge with any other charger.
I tried factory reset, but it is not fixed.
I used the asus charger to charge other phone, and it worked. So, I think it is a software issue. Bug is pretty random because I was able to charge my phone after updating to .99 update released recently, but it stopped working randomly.
Please let me know what other details you need to troubleshoot the issue. I bought another ROG phone 3 for my brother, and I have not updated that phone because it started happening after the recent update.
I can share data from both phone if it will help you figure out how to fix it and roll out fix for everyone.
It is serious issue even if it affects 1% of all of ROG 3 users. It should be addressed without pointing fingers at anyone.

[Swadesh]

Hello!
Anyone listening?
Is this dead forum? or official Asus board?

[miipes1973]

Hi, with the latest .99 update audiowizard stopped working with the speakers.
Works normally with headsets and bluetooth devices. But with the speakers any settings make no difference to the tone.
Would appreciate if anyone could test if it's working? Before i try with a hardware reset.

[miipes1973]

miipes1973

Hi, with the latest .99 update audiowizard stopped working with the speakers.

Works normally with headsets and bluetooth devices. But with the speakers any settings make no difference to the tone.

Would appreciate if anyone could test if it's working? Before i try with a hardware reset.

View post

Found the culprit. Audiowizard acts like there's headphones connected, when galaxy watch has calling feature enabled in bluetooth settings.
When call feature is disabled the eq works normally with the speakers, and the headphone icon is greyed.

[rinzler_abhishe]

ARP_ASUS

Hi,

Really sorry, let me check and get back.

For Black crush:

With every new update, the fine-tuning is making sure that the overall quality is getting better.

Appreciate your patience.

Call of Duty Mobile doesn't support 144Hz on ROG Phone 3

View post

I don't care if call of duty mobile runs on 144 Hz or 90 Hz. There is serious lag in the phone, and I want it fixed. Because you write you have fixed things in the update, but it is not. For example, the brightness bug. Plus there are lots of bugs in game genie as well which I highlighted, but I see you took the 144Hz issue, which I didn't focus on in the above threads. Please read carefully and then provide insight in the future.