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Dual SIM issue on ROG3

Deepan_Ch
Rising Star II
Please tell us some basic information before asking for help:
Model Name: ROG3 8-128 Worldwide
Firmware Version: latest A11 global stable 172
Rooted or not: not rooted
Frequency of Occurrence: 24x7
APP Name & APP Version (If your issue relates to the app): cellular call
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Won't take much time of you guys, thanks for your kind help!🙂

I have airtel 4G as data+voice on SIM1 and Jio 4G as data+voice on SIM2. Jio has VoWiFi enabled, airtel has no VoWifi.
Dual 4G is ENABLED in settings.
Whenever I am on call on Airtel and someone calls me on JIO, the normal "incoming call waiting" status shows up. If I try to accept the call on Jio (sim2) while airtel(sim1) call is on hold, I don't get to hear anything on the Jio call. The person calling me has same issue - he even doesn't get to hear anything.
Need further insight on this scenario.
7 REPLIES 7

ARP_ASUS
Community Legend II
Hi Deepan_Ch,
Let me test the scenario and get back with the findings.

Deepan_Ch
Rising Star II
TYSM but, plz don't route me to service centre for this! 🙂

Deepan_Ch
Rising Star II
ARP_ASUS

Hi Deepan_Ch,

Let me test the scenario and get back with the findings.


View post
Any updates on this??

Deepan_Ch
Rising Star II
ARP_ASUS

Hi Deepan_Ch,

Let me test the scenario and get back with the findings.


View post
Any updates on this??