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Sudden Drop in Battery Capacity

kamath_47
Star I

I have a 2021 purchased Rog3. Over the past 15 days the battery capacity has fallen sharply from 80% to 70%. 

I am using AccuBattery Pro to track the battery health. Anyone else experienced similar phenomenon. Is this a genuine battery issue or something else.

I rarely use fast charge and charge generally from 20% to 80%. 

Screenshot attached herewith for reference

Screenshot_20231210-162201043 (1).jpg

 

4 REPLIES 4

HexHyte
Rising Star I

It also happened to me almost the same day!! sus

kamath_47
Star I

So I went ahead with battery replacement for the phone. The newly replaced battery's capacity is being indicated at 82% in Accubattery Pro. Is this normal. Shouldn't a new battery have a capacity of 90-95% atleast. If not 100%

Hi @kamath_47 

 

I recommend reaching out to the service center you used for the phone battery replacement. 

 

You can also make sure that you optimize your settings to preserve battery life. 

 

https://www.asus.com/support/FAQ/1041327/

From where did you purchased battery is still rog phone 3 spare parts like battery, display, charger available in service centre I want to replace battery and purchase charger that too original