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Data not working

kingen181994
Star II
Please tell us some basic information before asking for help:
Model Name: rog 3
Firmware Version:
Rooted or not:
Frequency of Occurrence: since friday
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Can you please explain whats wrong with my data? I can not connect to internet without wifi?
Is there a larger issius with and should i return my phone on warranty?
10 REPLIES 10

mohammed98221
Star III
When I first got my phone I didn't have any mobile network data either. I had to add the APN settings manually.
If you have the same issue then you should Google your networks APN settings and then go to 'Mobile and internet > Mobile network > Access point names'. Press the + button and enter the details. Don't forget to save.

hadaf_omid
Star II
I got similar issues, 5G doesn't work and signal gets lost and I have to turn the 5G off for signal to recover 😞

kingen181994
Star II
Someone got a better solution for 4g?

You can restart the phone..

kingen181994
Star II
No it worked in the beginning but not anymora