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Cannot call or receive calls? Asus Rog 3

Ricardo911
Star I

Wondering if anyone can help me or has the same issue as me 

So I have the Asus rog phone 3 strix edition 

Android 12 

Current firmware is 31.0210.0210.272 

So for the last 2 weeks I cannot call or receive calls but I can text message and use the Internet my phone has full reception and has 4g as I'm writing this 

I live in Australia Melbourne and my phone carrier is Vodafone so I gave them a call and they have told me because Vodafone has shutdown the 3g network I have to upgrade my phone if I want to call and receive calls is this actually true I'd like confirmation from someone I have rang Asus they have me under a case file 

If this is true I'm thinking of buying the Asus rog phone 5 will it work for calling if the 3g network is gone or is my rog phone 3 still good and Vodafone don't know what they are talking about any advice will be highly appreciated

9 REPLIES 9

how do i do that? im with vodaphone as well and the annoying part is my old razerphone 2 with the same simcard will still call so its definitely something the asus phone is doing but i cant find a volte setting anywhere and even in android 10 i couldnt

Just type in Google on the search bar and delete the app 

i disabled it and nothing changed stupid phone also says apparently there is a voTLE icon in my "status bar icon manager" but i cant find anything or that button to turn it on and off

it sounds like your on android 12 because thats the issue im having aswell

Nope definitely android 11 and it was exactly the same even on android 10 my phone is now asking me to update to android 12 and I'm not doing it but doesn't really matter it seems because even on 10 and 11 the problem is the same and I talked to vodaphone all they said was take it to a Vodafone shop and see if they can change the settings I said mate I've gone all the way through developer settings and everything as well it's not a setting it's that you clearly haven't worked with Asus to register our model of phone