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Both Camera test fail in SMMI Tool

Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Community Legend II
Hi, sorry to hear about this.
Make sure you are on latest software version which is .99 if not, you can check by
Go to setting => System => About => Software information.
Factory reset your phone once.
The SMMI tool is a Hardware test, just to save time you can follow above test.
Post that you can
Kindly visit the nearest service center: