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black screen randomly

ciupi
Star I

My rog phone 3 gets black screen randomly whit no batery led on but my back led {red} is on

1 ACCEPTED SOLUTION

Accepted Solutions

keren_ASUS
Moderator
Moderator

Hi @ciupi 


Can you try the steps on this FAQ: https://www.asus.com/support/FAQ/1015488/

 

Thanks! 

View solution in original post

4 REPLIES 4

keren_ASUS
Moderator
Moderator

Hi @ciupi 


Can you try the steps on this FAQ: https://www.asus.com/support/FAQ/1015488/

 

Thanks! 

Soon mother board die after this condition 3 time die my mother board i have so many tickets rise but my unit not exchange. I am not lie i give proof sand me mail iyunussumra@gmail.com i have all proof. 

ciupi
Star I

is still doing this

 

I'm so sorry to hear this! I recommend that you visit or call your nearest service center for further troubleshooting steps to try and resolve this:

 

https://www.asus.com/ro/support/service-center/romania/

 

Thank you!