black screen randomly

[ciupi]

My rog phone 3 gets black screen randomly whit no batery led on but my back led {red} is on

[keren_ASUS · Accepted solution]

Hi @ciupi 

Can you try the steps on this FAQ: https://www.asus.com/support/FAQ/1015488/

Thanks! 

[Yunus-Sumra]

Soon mother board die after this condition 3 time die my mother board i have so many tickets rise but my unit not exchange. I am not lie i give proof sand me mail iyunussumra@gmail.com i have all proof. 

[ciupi]

is still doing this

[keren_ASUS]

I'm so sorry to hear this! I recommend that you visit or call your nearest service center for further troubleshooting steps to try and resolve this:

https://www.asus.com/ro/support/service-center/romania/

Thank you!