5g not working
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01-30-2021 11:22 AM
Model Name: ten cent version
Firmware Version:2012.131
Rooted or not: no
Frequency of Occurrence: everytime
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Can anyone suggest why 5g on tmobile no longer works after recent update to 2012.131 on tmobile? I did network reset and all. It was working before on old firmware.

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01-30-2021 11:50 AM
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01-30-2021 12:24 PM
BPM@BPM Hey, do you have the tencent version? Should I go to tmobile? Cause I am only getting 4g even though it is quite fast.5G is working for me, and I'm on T-Mobile. However, I've found the 5G signal to be... Kinda unreliable. Like, it'll be fine for a few minutes, and then nothing downloads for maybe a minute? But it's been like that before the last update, too.
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01-30-2021 05:14 PM
PunjabistylesNo, it's an ROG model, not the Tencent model. ASUS_I003D. I bought it from a US seller on eBay, but apparently it's a Taiwan model (and because of that, Asus's support won't help me out with the fact that the Aero Case it came with covers up the air vent).https://zentalk.asus.com/en/discussion/comment/150342#Comment_150342
@BPM Hey, do you have the tencent version? Should I go to tmobile? Cause I am only getting 4g even though it is quite fast.
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As for going to T-Mobile... I guess it can't hurt.
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02-05-2021 02:00 PM
Firmware Version:2012.131
Rooted or not: no
Frequency of Occurrence: every time
APP Name & APP Version (If your issue relates to the app):
Serial Number: LAAIKN05L028SND
5G band Network does not work. "Dual-Band" wifi option is available. But 5G band Network is not showing.
