Underneath Led Light Issue

[adragos235]

System: Windows 10
Battery or AC: AC
Description: Underneath Led Light Issue
Model: ROG Strix G731GV-ev004
Frequency of Occurrence: Always
Reset OS: No

After i have instaled Rog Aura Core my underneath led light have stopped working.All was fine until that.I did windows clean instal and no changes.Keyboard rgb are working very fine,only underneath rgb are off.

[Blake_ASUS]

Hello adragos235, Please refer to below FAQ. Your model does not support Aura Core. https://www.asus.com/support/FAQ/1036500/. Please also double check if your ArmouryCrateService & ROGLiveService UpdatePackage are up to date https://www.asus.com/Laptops/ROG-Strix-SCAR-III/HelpDesk_Download/ Thank you very much.

[fornax]

Last edited by fornax on 2019/9/1 20:30 Same issue here on G731GW.305. Did the whole process described there: https://www.asus.com/us/support/FAQ/1037674/ Only when plugging the keystone the bottom LEDs light up for a few seconds. So it seems at least not to be hardware related.

[Irenos]

I had the same issue and I fixed it reinstalling armoury, then the right corner turn White ... after a reboot the corner was all right but the right bar and the Keystone won't turn on anymore