@Eunju
If you purchased the product from an online platform and need to return it due to issues, please contact the online platform directly.
We apologize for any inconvenience caused.
What should I do if my shipment is delayed, lost, or has an issue?
Please notify us within 2 business days at toll-free at 855-755-2787, Monday ~ Friday, 6 a.m.-6 p.m. PST, or via email at onlineservice@asus.com.
Return Policy
Our return policy allows for returns within 30-calendar days of your order invoice date. Prices are subject to change without prior notice. Any returns after 30-calender days are not eligible for a refund.
