Product Registration Failed: Product is already registered

[Qiqo]

Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
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Detailed description：

[GEEK_ASUS]

Hi @Wilshere1989 ,
Please check your PM.
Thank you.

[xb1uxskyx]

@GEEK_ASUS I am having the same issue as many of the others above. Register my product under the wrong email by typo. Let me know if you can help resolve this for me.

[GEEK_ASUS]

Hi @xb1uxskyx ,
Please check your PM.
Thank you.

[blazecawood]

Blake_ASUS

Dear all,

For such issue, of course I will help to check one by one.

But please kindly help to verify below items first because your registration issue is most likely related to them.

And your registration only affects warranty, which is based on your invoice, so no need to worry too much or hurry.

1. made a typo mistake on email when registration
2. product registered by your family
3. if you have a proper invoice, the product might have been sold to someone else before you, please contact the seller if you have concern about this

Thank you.

View post

Blake_ASUS

Dear all,

For such issue, of course I will help to check one by one.

But please kindly help to verify below items first because your registration issue is most likely related to them.

And your registration only affects warranty, which is based on your invoice, so no need to worry too much or hurry.

1. made a typo mistake on email when registration
2. product registered by your family
3. if you have a proper invoice, the product might have been sold to someone else before you, please contact the seller if you have concern about this

Thank you.

View post

Hello, I have the same problem, please can you help me Blake

[GEEK_ASUS]

Hi @blazecawood ,
Please check your PM.
Thank you.