Product Registration Failed: Product is already registered

[Qiqo]

Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
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Detailed description：

[josephm9519]

Good night,

I have just gotten my 2022 G14, the 32 GB RAM version. I tried registering my product and it is showing that the SN has already been registered. Who do I need to contact in order to resolve this issue.

Thank you for your help,
Joseph

[Almost]

I can't register my product because it says it is already registered. Please help

[Falcon_ASUS]

josephm9519

Good night,

I have just gotten my 2022 G14, the 32 GB RAM version. I tried registering my product and it is showing that the SN has already been registered. Who do I need to contact in order to resolve this issue.

Thank you for your help,

• Joseph

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Almost

I can't register my product because it says it is already registered. Please help

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@josephm9519 , @Almost
I have sent you a message, please check.
Thank you.

[RomaAtasi]

Blake_ASUS

Dear all,

For such issue, of course I will help to check one by one.

But please kindly help to verify below items first because your registration issue is most likely related to them.

And your registration only affects warranty, which is based on your invoice, so no need to worry too much or hurry.

1. made a typo mistake on email when registration
2. product registered by your family
3. if you have a proper invoice, the product might have been sold to someone else before you, please contact the seller if you have concern about this

Thank you.

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I have same problem with my new Asus TUF Dash 2022 .Could you help me please ?

[Falcon_ASUS]

RomaAtasi

https://zentalk.asus.com/en/discussion/comment/194505#Comment_194505

I have same problem with my new Asus TUF Dash 2022 .Could you help me please ?

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@RomaAtasi
I have sent you a message, please check.
Thank you.