Product Registration Failed: Product is already registered

[Qiqo]

Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
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Detailed description：

[Blake_ASUS]

Hi @bbloosli & @SoporteHTVS ,
Please check your PM.
Thank you.

[RajivSarthak]

Same case with me, please help. TIA.

[screwball19910]

I'm having this same issue with an open-box ASUS M16 from Best Buy. Can I get some assistance please?

[Blake_ASUS]

HI @RajivSarthak & @screwball19910 ,
Please check your PM.
Thank you.

[ayhamahmed321]

Hello I also have the same problem with my product
Says product already registered
I just bought it today.
Edit : my SN: M9NRCX04F301388